Description

Join us for an informative session with Lance Watkins and Jeff Russo from Sedgwick. They will walk us through the life cycle of a workplace injury claim - from incident to resolution. Learn how to manage claims effectively, avoid common pitfalls, and improve outcomes for your employees and business.

BIO: Jeff Russo Account Executive, Sedgwick TPA

With nearly 40 years of experience in Ohio’s workers’ compensation industry, Jeff Russo is a trusted expert and advocate for employers navigating the complexities of the system. As an Account Executive at Sedgwick, Jeff collaborates closely with clients to optimize the administration of their workers’ compensation programs, offering both strategic guidance and hands-on support.

Jeff’s extensive knowledge of the Ohio Bureau of Workers’ Compensation (BWC) and the Industrial Commission of Ohio (IC) is backed by his representation of clients in more than 22,000 hearings—demonstrating his deep commitment to achieving favorable outcomes. Known for his proactive approach and attention to detail, Jeff has built long-standing relationships with clients who rely on his insight and dedication.

In addition to his client-facing work, Jeff plays a key role in education and outreach, conducting in-person reviews and participating in annual seminars that keep employers informed on regulatory updates and best practices in Ohio workers’ compensation.

BIO: Lance Watkins, Vice President, Client Services - Sedgwick Managed Care Ohio

Lance has worked in the Ohio workers’ compensation industry for 32 years. He began in 1993 with third party administration for state-funded employers, and was involved in underwriting, group rating, claims management, and both claim and policy/administrative hearings before the Industrial Commission and BWC Adjudicating Committee. He joined CompManagement Health Systems in 2000 as an MCO Account Executive, and has spent that past 24 years working with employers to build injury management infrastructure and programs. Sedgwick Managed Care Ohio is the state’s largest managed care organization, and Lance’s team of 22 Account Executives work daily to help employers maintain an organized and cost-effective workers’ compensation program.